Shipping policy
At Jarvsky, we strive to ensure your purchase arrives safely and promptly. This Shipping Policy outlines the terms and conditions for the shipping of products purchased from our website www.jarvsky.com
1. Processing Time
Order Processing: Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Customization: For custom orders, additional processing time may be required. You will be informed of the estimated processing time at the time of purchase.
2. Shipping Rates and Delivery Estimates
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates: Standard shipping typically takes 5-7 business days from the date of shipment, while expedited shipping options, if available, will be delivered faster. Delivery times are estimates and are not guaranteed.
3. Shipping Carriers
We use reliable shipping carriers to ensure your order arrives on time. Carriers may include USPS, UPS, FedEx, Canada Post orDHL, depending on your location and selected shipping method.
4. Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can track your order on the carrier’s website using the tracking number provided.
5. Shipping to P.O. Boxes
We do not ship to P.O. Boxes. Please provide a physical street address for delivery.
6. International Shipping
Availability: We currently ship to select international locations. Please check the available countries at checkout.
Customs and Duties: International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient. Jarvsky is not responsible for any delays caused by customs processes.
7. Damaged or Lost Shipments
Damaged Shipments: If your order arrives damaged, please contact us immediately with your order number and a photo of the damaged item. We will work with you to resolve the issue.
Lost Shipments: If your order is lost in transit, please contact us so we can assist you in locating the shipment or arranging a replacement.
8. Returns and Exchanges
Please refer to our Return and Refund Policy for information on how to return or exchange an item.